How Dynamics GP supported is provided
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A Microsoft Dynamics GP support contract will contain two components; Microsoft Enhancement Cover and Partner Support, these are either quoted combined or separately. Microsoft Enhancement Cover entitles customers to license upgrades and other Microsoft benefits, Partner Support is the day-to-day support provided by your assigned partner.
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Our Microsoft Dynamics GP Support + Plans
Our Microsoft Dynamics GP Support + plans are based on usage, so customers can take control over the annual spend. And customers can use their plan for any type of assistance.
- Decide on the level of support you need each year
- Time can be used for non-support related requirements, for example; assistance on reports, modifications or online training
- Access our user friendly GP Elementz add-ons, free of charge
Dynamics GP Support + vs Standard Support
Choose a level of support of you need
Traditionally, Partner Support is charged at a fixed percentage of the original software cost. Our Partner Support plans are based on usage so customers can decide the level of support they need.
Customers choose a plan, typically based on their usage from the previous year and future projects. The chosen plan is then added to the customers Microsoft Enhancement Cover cost.
Customers choose a plan, typically based on their usage from the previous year and future projects. The chosen plan is then added to the customers Microsoft Enhancement Cover cost.
Free access to our GP Elementz add-onsGP Elementz is a selection of our most popular add-ons for Dynamics GP that we have developed over the years and offer to all Dynamics GP customers worldwide. Included is a tool that extends the notes function, a customer portal for Dynamics GP, easier to view custom windows and useful reports.
GP Elementz add-ons are available to use free of charge to our support customers as part of our support offering. Further information and 3-minute videos are available on www.gpelementz.com. |
A 3-minute demo of Financial Elementz that support customers can use free of charge.
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Experience and expertise
Our emphasis is on stability and a mutually beneficial relationship between employee and management. We are proud to have a very low staff turnover with members working together for over 20 years. Our Dynamics GP team is made up of experienced consultants who have gained real-world experience prior to becoming software consultants. We invest heavily in training to ensure that our consultants are kept up to date with latest technologies and product versions.
Quotation Request
Complete the following form and we will get in touch to provide you with a quotation.
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